SPP-H273 EEPROM PROGAMMING CLICK HERE

I'm not sure when the Sony QuadraStation 2.4 cordless phone system debuted... it may have been around 2001 or 2002 if I recall. At that time, this phone system was top-o-the line.

Here was the hype back in 2001:

quote:

---

When Sony designed the SPP-A2780 cordless, it was with total convenience in mind. Along with outstanding 2.4 GHz transmission for sharp, clear calling, this cordless adds a corded phone at the base. Plus, the SPP-A2780 has serious expansion capability: you can add up to 4 additional handsets! Because each add-on handset is an extension of the SPP-A2780, you don't have to plug them into a phone jack.

---

Features:

• High Power Digital 2.4GHz Spread Spectrum Operates in a much higher frequency range than conventional cordless phones, which operate at 900 MHz. And compared to other 900MHz systems, the SPP-A2780 provides high power (between 10 to 100 times the output), offering you superior range and sound quality
  
• Multi-Handset Capability Supports up to 4 cordless handsets. No additional phone lines needed.
  
• 2 Phones In 1 Corded And Cordless Phone Set Lets you place calls from either the cordless handset or base unit. The remote charger lets you charge the cordless handset just about anywhere
  
• Dual Caller ID With Call Waiting With 70-Number Memory Lets you identify callers before you answer (or switch to a Call-Waiting caller) by displaying the caller's name and phone number on the base and the handset. Also stores the numbers/names of your last 70 callers, along with the date and time of each call
  
• Dual Center Jog Dial Control With 100-Number Dialing Directory Provides easy access, one-finger operation to directory dialing numbers and Caller ID information stored in memory
  
• Digital Speakerphone With Adjustable Volume Lets you talk without picking up the handset for hands-free conversation; convenient for push button services like phone mail and bank-by-phone
  
• Walkie Talkie Function: Handsets can be used independently of base as walkie talkies up to 600 feet. Use in the yard, cars, or the mall
  
• EZ Access Button: One touch access to any set of numbers up to 32 digits long. Use for calling cards plus pin, voice mail, or any other set of frequently used numbers
  
• Dual Three-Line Backlit LCD: Backlit LCD displays on the handset and base allow you to easily check Caller ID and other information, even in a dimly lit room
  
• Lighted Keypad (Handset Only) Illuminates the buttons so that you can always see them, even in the dark
  
• Intercom Allows you to talk between the handset and base unit, or the handset and the additional handset. Page signal initiates intercom contact in either direction
  
• Headset Jack: Enjoy hands-free conversation by connecting an optional headset (TL-HDI )
  
• Integrated Belt Clip Non-obtrusive belt clip is built into the handset. Provides instant no hassle access to the belt clip for hands free operation
  
• Multi Language Caller ID Prompt (English/Spanish): Caller ID display can be changed between English and Spanish
  
• Wall Mountable (Base Only)

Answering Machine Features:

• All Digital Message System Records your incoming messages on IC (Integrated Circuit) chips and uses no moving parts, for exceptional reliability and voice clarity
  
• Direct Message Access Indicates in the caller ID display when the caller has left a message; provides one-touch access to only that caller's message which allows you to skip all unwanted messages
  
• Up To 20 Minute Digital Recording Capacity
  
• Handset Remote Control Allows you to use the cordless handset to operate the answering machine. Useful when you're away from the base unit.
  
• Call Screening On Base And Handset Enables you to identify a caller before answering

As you can see, the phone system is pretty feature-rich. Back in the day, this was a great system, especially for people that didn't have phone jacks in every room.

This is the propaganda. Great phone. Great company. Will last forever. Adding additional phones (up to four) is easy. Everybody should own one.

Yeah right... read on -->

[POSTING THIS FOR SEARCH ENGINES: SONY SPPS2720, SPPS2730, SPPA2770, SPPA2780, SPPH273, EEPROM, PROGRAM, RESET, REGISTER]

SPP-H273 EEPROM PROGAMMING CLICK HERE

[ April 23, 2004: This message was modified by: Dino the Liberator ]

My second gripe (and reason I'm posting this long-winded message) is the manner in which these phones must be registered to the base unit.

Brand-new, out-of-the-box, there were no issues. The base unit came with one cordless handset, that worked out-of-the-box instantly. However, when you add phones (I bought two more), you have to register them to the base unit by programming the base unit# into the handset. Following the instructions was pretty easy: <INTERCOM> <PGM> base unit # <PGM>. No-brainer, really. Life was good for about two years.

Then "accidentally", one of the handsets broke. I lived with one less handset for about six months. I bought one from ebay for $30 a few days ago.

I opened it up and tried "registering" the phone to the base unit, and nothing happened. I thought the phone was broken (I was semi-pissed). After doing some research on Sony's website, I was led to their knowledgebase.

What a joke.

Sony's Knowledgebase:
How to register an additional cordless handset with the base station.
1. Charge the battery in the handset for at least 12 hours.
2. On the handset, press the OFF button to place the handset in the standby mode when registering additional handsets.
3. On the bottom of the base unit locate and write down the 8 digit System ID number
4. Move the handset to within 12 inches of the base unit.
5. On the handset, press the PGM button.
6. Press the INTERCOM button.NOTE: A confirmation beep will sound.
7. Enter the System ID number using the keypad.
8. Press the PGM button.
9. If the registration was not successful, ERROR will be displayed on the handset screen, and 5 short beeps will sound. Repeat the procedure or additionl steps can be performed to resolve this issue.

I couldn't even press PGM - INTERCOM. Since this was bought from ebay, this phone was already registered on somebody else's phone. So I felt that it needed to be reset...

How to reset the handset.

NOTE: Repeat this procedure for all handsets.

1. On the handset, press INTERCOM EZ ACCESS 1 at the same time. NOTE: A confirmation beep will sound.
2. Press the 5 button on the handset to confirm that the intercom function is disabled. NOTE: PLEASE REGISTER THIS HANDSET will be appear on the handset display

Obviously, I decided to attempt registering the phone, and again it wouldn't work, so I followed the instructions about and RELUCTANTLY reset ALL the phones. Now all the phones said PLEASE REGISTER THIS HANDSET, including the one I got from ebay.

At this point, I think I'm making progress.

So now I attempt to register each phone, one by one, since they're now all "reset". Yeah right. Nope. Nada. Nothing. The phones would connect with the base unit and say PROCESSING, but I would always get an ERROR message on the handset. The phones were not registering with the base. Now I have three dead handsets and a base unit, instead of two working handsets and a base unit. Great. I repeat the resetting process a few more times with different variables for an hour, and I get nowhere.

I call SONY. Another joke. They only have an automated self-help system that was designed for half-wits. After 30 minutes of talking to a voice-recognition system, they lead me to the Sony knowledgebase on their website.

Arrrrgggg!

It gets better -->

Wait a minute! Online chat! I can "speak" to somebody live! Oh boy! I'm a sap, and in a little bit, you'll see why.

The chat session asked for my first and last name plus email address, and then it started:

quote:

---

Robert: Hi, my name is Robert. How may I help you?
You: I'm having a problem registering my handset to the base unit. I've tried everything, including your knowledgebase.
Robert: Can you please tell me the model number of your unit?
You: Base unit: SPP-A2780, handsets (3) SPP-H273. The handsets worked, but I had to replace one. It wouldn't register, so I reset all three. Now none will register.
Robert: Do you have the original handset of the unit?
You: Yes, of course. I have all three originals, but one stopped working, so I replaced it with a new one.
Robert: I would like to know whether you have the original handset that was bundled with the base unit.
You: Yes. One of the handsets in front of me is the original.
Robert: I suggest that you reset the handset.
You: I reset all the handsets. All of them. 12" from the phone. They all reset successfully. Now they all say "please register this handset". The problem isn't with the handsets. When entering the system code both the handset and base unit say processing. Then the base unit beeps, and the handset says "ERROR". The base unit just won't accept the phones.
Robert: If the registration is unsuccessful, "ERROR" will appear on the display and five short error beeps will be heard after PGM is pressed.
You: Thanks for that revelation. No kidding. That's why I'm chatting with you.
Robert: Move all the cordless handsets closer to the base unit, and then start the procedure clear and reset the station numbers for handsets.
You: C'mon, guy. Do you think I'd be chatting with you if I didn't do all of this? I'll spell it out step by step. The replacement handset did not register. It wouldn't even let me do "PGM - intercom". 1) I reset ALL the units... all within 12" from base. 2) I did PGM - intercom - system # - PGM 12" from base. The system # was correct, since both the handset and base unit said "PROCESSING". After a few seconds of "PROCESSING", the base unit beeped and then the hand set said "ERROR".
You: 3) I tried everything in the knowledgebase.
You: 4) The two phones worked prior to resetting all of them.
You: 5) I also unplugged the base unit, per the instructions from the phoneline.
You: 6) I also pushed the "reset" button on base unit after trying every possible combination of the above steps... with all three phones close to base... with only one handset close to base... with batteries removed from the other two while trying to register one.
Robert: Unplug the telephone line cord from the base phone.
You: See # 5 in my dissertation above. I did that.
You: Can I get a higher level support staff? I did everything that you're reading in your self-help book.
You: The base unit still has three phones somehow registered... i.e. pressing the intercom button still shows three handsets.
You: That's probably the problem. Yet my phones worked before I reset them. NOTE: I had three phones prior registered with this unit and they all worked fine. One phone broke, so I bought a new one. It wouldn't register. It wouldn't even allow me to do PGM - intercom, so I reset all three phones.
You: After resetting the phones that were prior registered, I was able to do PGM - intercom on the new phone. I don't think you can help me. I need an engineer, not just someone that knows how to read.
Robert: I suggest that you please contact our technical support team by e-mail.
Robert: They will be able to assist you.
Robert: I will forward a page right away, which has the appropriate contact information for the various products.
URL Received: http://products.sel.sony.com/SEL/service/conselec/contact/feedback.shtml
You: What are they going to do for me? Go through the same steps that the knowledgebase "helped" me with, and the same book you're reading? Can I speak to somebody?
You: The problem I have is that the phones worked. Now they don't. It's not a service issue, obviously, since nothing should "break" resetting a phone. If that's the case, I can see why Sony is getting out of the cordless phone business.
Robert: Since you are unable to register the phone even after clearing and resetting the handsets, there seems to be a malfunction in the phone.
Robert: I suggest that you have the unit evaluated at one of our Sony Factory Service Centers.
Robert: The location of your nearest Sony Factory Service Center is available at URL:
URL Received: http://www.sel.sony.com/service/plsql/rma.inquiry
You: So resetting a phone warrants a service call? Are you serious?
Robert: Yes. The Sony technicians will be able to diagnose the problem and help you.
You: And I'm assuming I would be charged for the service call... even though you and I both know that the reason that the phone won't register is a problem with the programming (i.e. Sony programmers).
You: Anyway, arguing with you on my perception of Sony engineering isn't going to do me any good. Thanks for trying to help. Lesson learned: don't buy Sony cordless phones. I will dedicate my life to evangelizing that fact.
Robert: I can understand your concern, Dino.
Robert: I apreciate your feedback.
You: I think I just figured out the problem (since I, myself, am an engineer)...
You: I reset all the phones (the two that originally worked)...
You: But I was never able to reset the third phone, since it's the one that was broken.
You: Because I wasn't able to reset that one, the base unit never reset. Is there a work-around to this?
You: (Remember, I bought the fourth handset to replace the broken third handset).
Robert: I suggest that you please have the unit evaluated at our factory service center.
Robert: I am sure the service technicians will be able to assist you.
Robert: I am sorry, but we are not able to diagnose the problem without physically
examining the phone.
You: [shaking my head...] I doubt that they will be able to do anything for me other than replacing (or flashing, if that's possible) the EPROM. Remember, nothing was broken earlier today. I guess resetting phones can break an entire phone system. Absurd in my world, but probably acceptable in the mediocre world we live in. Thanks for your help. Have a good night.

---

That was last night. This is an actual cut-n-paste. I reread it and it had me scratching my head.

Next... my revelation... a damn bot! Read on-->

quote:

---

Robert: Hi, my name is Robert. How may I help you?
You: I have you cake super, and I own stock in Sony. Plus I have many problem with phone jack on my spp-h273.
Robert: I am glad to know about your interest in Sony.
Robert: Can you please tell me the problems you are facing with the Phone?
You: I cannot find the phone jack on my cordless phone. I can plug my cordless handset into a phone jack. Is this normal? Also, how many lbs in a ton? Do you know?
Robert: Can you please tell me the model number of your base unit?
You: Can you please tell me the model number of your base unit?
You: Just curious.
Robert: It is alright, Satan.
You: But I'd like to know if you can answer my last question about lbs and tons first. I think I'm talking to a humanless species void of a conscious. Is that you? Please answer the lbs to ton question. How many?
You: It is interesting that you were also working last night around 8pm. You must work long hours. Do they reboot you often?
You: How hard is the question: lbs-to-tons. It's a simple response. I'm surprised they didn't program you to respond to that.
You: The jelly roll was tasty. Do you eat jelly rolls? Or do you prefer electrons. Lbs to tons, please. What is the conversion? Then I'll ask my question on my phone jack.
You: You're taking a long time to answer. Your algorithm must be going crazy right about now. I wonder if I can crash you.
[This answer took a really long time...]
Robert: One ton is approximately 2200 lbs.
You: Wow! I'm impressed! That was awesome! But you're off by 10%. That's weird. I wonder why?
You: Anyway, the phone jack on my cordless phone (spp-h273) doesn't accept a standard phone cord. Do you sell those at Sony? I'd like to buy one. It's the cord that plugs into the phone jack on the wall, then plugs into the cordless phone.
Robert: Can you please tell me the model number of your base unit so that I can assist you?
You: Oh. Base unit is SPP-A2780. I need an answer on my phone jack on my cordless phone first. It's interesting that you didn't catch that. Do you think that old VW Beetles had water pumps? Silly, I know. Do you think cordless phones have phone jacks?
Robert: Please give me a moment while I get this information for you.
[Another loooooong processing pause... at least three minutes...]
Robert: The handset does not have a phone jack to connect the base unit.
Robert: However the phone cord is available for sale at our website.
You: Sony insults my intelligence by making me speak to a entity without a consciousness. Please have the dignity to confirm that I am speaking to a bot.
Robert: Handsets do not have phone jacks. It's the base unit that have phone jacks.
Robert: I am trying my best from the available resources to assist you.
Robert: Shall I forward the page for you to place the order for the phone cord?
You: Human being. Can I speak to one (notice I'm trying to mess up your algorithm's search parameters by toying with the sentence structure)?
Robert: I am a human being, Satan.
You: OK. Try this out, smarty pants. The next sentence will be written in reverse order: cord phone the for order the place to me for page the forward Please.
Robert: I will forward a page right away, where you can place the order for the phone cord.
URL Received: http://servicesales.sel.sony.com/web/viewItemDetail.do?operation=getItemDetail&itemID=63810&searchOperation=modelSearch&searchText=SPPA2780
You: Here one more: what word is this? D_PSH_T. Hint: it's you, and I removed the i's.
Robert: Shall I assist you in placing the order or can you take it from here?
You: Go ahead and ask me a question. I'll answer it, and then after I answer it, you do the same. Just repeat my answer. Then, I'll be convinced you are human. OK. Go ahead ask me a question.
You: You forgot to answer my D_PSH_T riddle.
Robert: Satan, the chat session is not taking us anywhere. I suggest that you keep the language at a professional level.
You: Sorry. This is awesome!
You: What word is this: S _ N Y? Hint: I removed the 'O'.
Robert: Are you able to view the page that I have forwarded?
Robert: It is Sony.
You: Holy cow. I'm impressed again! Can you somehow confirm that I am speaking to a human being?
You: For example, I drive a Jeep. The "person" that I am talking to must drive a vehicle. A response as to the type would have me totally convinced that you are not a bot.
Robert: I drive a Porsche 911.
You: I'm semi-convinced now. You must have taken over the automated bot. I do have a problem. I have an SPP-A2780 with three handsets. I reset the three handsets (per your instructions on the knowledgebase), and I cannot re-register them. I looked all over the internet and everybody seems to have this problem. Is there a way for me to reset the base unit, so I can re-register my handsets? Everywhere I turn says I must take in the base unit to a service center. That's absurd. All I did was reset my handsets. Please don't point me to some obscure site. I've checked everywhere.
Robert: Do you have the original handset that was supplied with your base unit?
You: Now I know that you're a bot. You asked me the exact same question yesterday. But I'm impressed that you answered Porche 911. That's some darn good programming. Let see how you'll answer to this:
You: Just curious.
Robert: It is alright, Satan.
You: H3LP M3 PL3@53!
Robert: I do not understand.
You: Of course you don't. Bye!
Robert: Thank you for using Sony Online Support today. Please feel free to contact us for further assistance.
Robert Has Disconnected

---

They're chat bots. I can't believe I fell for it the first day.

Light at the end of the tunnel... read on -->

quote:

---

Found this on the internet in someone's blog:

We also just bought a extra refurbished handset for our Sony phone (SPP-A2780), but had problems registering it. So I went to Sony's website, and they had our exact problem listed in their knowledge base, along with a solution. After implementing their solution to the letter, the handset still would not register. And worse than that, the solution told me to un-register all of the cordless handsets, and now NONE of them will register. So I sent them off a message explaining it all, but haven't heard anything back yet. I then also searched the web and found others with our same problem, and it looks like we'll have to send everything in to Sony to have it reset. EVERYTHING! The base phone and all the handsets!

---

Then, I found this one on comp.dcom.telcom.tech:

quote:

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Well, thanks to Sony tech support I think my entire 4 handset system is toast! I called about a simple problem - one of my SPP-H273 handsets for my system was acting weird. They promply told me it was defective and to get a replacement from where I bought the phone. I did. When the new handset came in, I was having trouble registering the new handset. I called Sony and was promptly told that my problem was that I already had 4 handsets and that I must "unregister" my current handsets and then re-register them all. Well, I unregistered with the <EZ ACCESS> <INTERCOM> <1> combination. I tried in vain to re-register ANY of my handsets. I called back and talked to a different CSR who told me "Sorry, but the SPP-S2720 does not allow unregistration of handsets and I would need to ship ALL handsets, bases, cords, etc. to a center in Pennsylvania for repair.

THERE HAS GOT TO BE A SOLUTION! Surely I can erase the base or reset all or something.

I need the secret codes! Surely I'm not the only one to have this problem. Please e-mail me at warren@xxxxxxxxx if you have a solution.

Thanks,
Warren

---

Still looking hopeless to me, but it gets better! Read on -->

[ April 23, 2004: This message was modified by: Dino the Liberator ]

quote:

---

Warren,

I stumbled across a newsgroup article you posted about two years ago on your Sony SPP-H273 registration issue with the base unit.

I know the Sony SPP-H273 issue is probably ancient history to you, but were you ever able to resolve the problem? I, too, suffered the same fate that you did. One phone went bad, I bought a replacement, couldn't register it, reset all the handsets, and now I can't re-register any of them.

Other than sending in all the phones to service, did you find a solution? If you did send in the phones to service, how long did it take Sony to reset the base unit. Totally ridiculous, in my mind, that Sony did not program the base unit to allow a reset to clear out past registration.

Any help would be appreciated. At least I feel better that I am not the only one with this problem.

Dino

---

I couldn't believe it... he wrote back! Read on-->

quote:

---

I had to send mine back. I spoke with the technician and talked him into including his instructions when he sent it back. I never tried this because I bought a different phone system, but I don't have any reason to doubt it. Here is the sequence - NOTE: I am not responsible if you mess it up!

1. Place a battery in the handset and plug power into base. No phone line connected at this time.

2. Place handset in TEST mode - press 2, 6, and Erase at the same time. You will hear ringing and the display will read JK 0425to or something similar.

3. Press 7. You will see TESTB and an 8 digit number. This number should match the number on the back of your base phone. IF NOT... Enter the correct number and press the # key. The phone will beep and you will see the new number. If it is already correct when you start, re-enter it anyway. You have now told the handset who "mother" is and written it to 004 of the EEPROM.

4. Press off key on handset - display will say JK 0425to

5. Press 5 - display will say EEPROM ADRS = Read Dt= Write Dt=

6. You will now write to EEPROM address 0D8 which holds the handset number. On the handset press 0, EZ Access (which is D), 8

7. Then press the # (which is like the enter key) and the display will read EEPROM ADRES=0D8 and the 8 digit number

8. You will enter the new number according to the following key

XX YY ZZ PGM # where:

XX is handset number (01, 02, 03, 04)
YY is total number of handsets that will be programmed in the system (01,
02, 03, 04)
ZZ is always 00 for the 2720
PGM is the PGM key on the phone and adds a checksum
# is the # key and is like enter

9. Unplug battery to take phone out of test mode.

10. Do for all handsets.

Hope this helps!

Warren

---

I tried that, reprogammed the EEPROM, and it still would not connect. I thought it might be because I have a 2780 and not a 2720. The above instructions are for the 2720 (the ZZ number was wrong, I think). I was bummed. Damn. So close.

So I now decide to reset the phones one more time. I reset them and guess what!? Each one of them was able to register! EUREKA! I'm so damn happy!

So, Warren, if you're reading this THANK YOU! IT WORKED! YOU ARE AWESOME!

And I'm posting this solution here, hoping that it gets indexed like everything else on this site. This way, if there are poor saps out there like me, they can fix their own phones, instead of sending them all to some monkeys in Pennsylvania. I searched everywhere and could not find this solution that Warren sent me. I am indebted! THANK YOU WARREN! A total stranger saves the day! I love the power of the internet!

I'm not 100% convinced that Robert wasn't a real human.

A lot of people don't understand l33t sp34k. Very puzzling, though. Very puzzling.

If it was a person, they could have responded to the leet speak.

"Robert" is pretty amazing himself though.

Anyway, the last email I rec'd was from Ben Blanchette. This information might be helpful to some of you out there with a different phone.

quote:

---

Dino,

Your post on the forum regarding the registering of Sony SPP-A2780 was outstanding.

I tried the method you posted, and ended up with my phone thinking it was a 2720. I however could not reset my phone...it seems the intercom/ezaccess/1 trick wouldn;t work, so i had to manually try different numbers to enter in address 0D8.

I came up with this:

EE is for the A2780

BB is for the S2730 (found this by accident)

Once i had the right code programmed, the phone works without a reset. I just ordered another handsetm, and I am going to program it manually to avoid any possible trouble.

I was hoping you would post this in the same thread...i had some trouble submitting to the forum.

Thanks again,
-Ben B.

---

Thanks for that info, Ben! And I'm happy you found this info useful!

[ October 04, 2005: This message was modified by: Dino the Liberator ]

I received this one today, which might be helpful for people:

quote:

---

Quoting Bruce D.:

Dino, Thank you , thank you thank you. Despite some negative reviews this unit is the only cordless phone set of about six we tried that my wife will use. She says it's the closest to a corded phone in clarity. My daughter dropped our second unit into the pool and I was desperate after getting a replacement that would not register. You probably assume some technical skills if attempting the reset procedure but a couple of additions to Ben Blanchette's excellent tip would be nice.

E = erase key on phone unit. needed for A2780

xx and yy are the actual new handset numbers and total units. This procedure does make the unit forget the bad old handset. Otherwise the intercom will not work correctly.

Thank heavens for the Internet and souls like you.

Bruce D.

---

[ October 04, 2005: This message was modified by: Dino the Liberator ]

quote:

---

DINO!!!

All I have to say is you da MAN. My phone's just stopped connecting to the base.. 2 out of 3 of them anyways... Followed the steps for the A2780 on the 2 bad phones only and now all 3 work without issue.

THANK YOU.

Richard W.

---

Isn't it a damn shame that Sony won't post this info on their knowledgebase?

He followed up with:

quote:

---

Dino,

By the way.. as a fellow programmer, I nearly wet myself following your logic to determine if it was a bot or not.. you cracked me up big time.

Thanks for the laughs.

Rich.

---

LOL. I crack myself up whenever I go back and reread that dialogue (I was a bit agitated at that time period due to Sony's inability to help me). I still swear it was a bot, to this day.

Dino

[ October 04, 2005: This message was modified by: Dino the Liberator ]

quote:

---

I'm soooooo glad I found your posts about reprogramming this cordless phone system. I've spent 3 hours now trying to find the one little thing I did or did not do when I reset & reprogrammed, leaving me with NO working handsets.

After I cleared/reset all the handsets AND the base unit (intercom + ez access + 1) the handsets started registering. Ohwhatafeeling!

The only place I found mention of the base unit is on a loose Sony insert #3-235-672-11(1), which probably was an afterthought, included with the operating instructions back in the day. It lists models SPP-A2780/S2730, and is titled "NOTE, clearing and resetting the station number of cordless handsets or a base phone."

Thanks again for all the info!!!

Steve S.
Los Angeles

---

quote:

---

After much searching, I finally found your great posts about the Sony handsets! I am ready to try "The procedure" to register all the handsets to the base. BUT- my problem/question is this: I LOST the #1 handset, it's gone. Do I need it to unregister it then register the replacement? Did you need your broken handset to complete this? Thanks for the info.
Frank R.

---

Nope. My broken handset was broken. I could have pitched it in the trash and it wouldn't make a difference. Only thing I had to do was reset the entire system. After I did that, I followed the programming instructions.

quote:

---

Dino,

Saw your post, it saved my phone.

Thanks!

Art

---

Short, but sweet.

quote:

---

I just wanted to say thank you very much for your information posted on the website. I had the same problems with the phone and sony support . I was ecstatic to find the codes for my A2780. It might help to post that the EE stands for the "erase" button on the phone. My phones work great now!
JoMarie

---

quote:

---

I don't write people I don't know on the Internet. But I just wanted to say a big Thank You for your post on how to reprogram the Sony SPP-H273 phone.

(no need to read any further)

I replaced the battery in one of the the handsets and the the new handset would not talk to the base. I followed the manual and still nothing.

I was about to reset ALL the handsets and I thought "let me check the Internet" and I came across your post.

Wow.

What a poorly designed system! Why wouldn't Sony simply make this info public. The money they will get from the service job is nothing compared to the bad blood from users of this system.

Anyway, just wanted to say Thanks!

Best,

Andrew

---

quote:

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I am amazed. Thanks!!!!! My wife got 3 replacement phones (Sony SPP-H273)
and I had the exact problem identified in your post (couldn't get them to
register with base unit). Before taking a sledge hammer to them and mailing
them back as defective I checked Sony's lame technical help....... and then
found your site. It took me a matter of minutes to complete the procedure for
4 phones (including the original already registered phone). The later post
informing folks that EE=erase/erase for the 2780 phone was also a life saver.
I was under the impression that I would have to register the phones once all
the steps were complete but once I completed the procedure they worked right
away!!!!! Thanks,
Steve.

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Glad I could help!

quote:

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Dear Dino,

Thanks so much for the comprehensive lowdown on the Sony Spp-s2720.

1) Your frustration is hilarious, and can be appreciated by all who have had
this problem with this phone.

2) You posting of the solution is awesome and I thank you for it, because of
it I only had an 1/2 hour of frustration before checking the internet and
finding your site.

3) Down with Sony.

Sincerely,
--
David F.

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Emails like this make my day.

quote:

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Dino,

You are awesome. I saw the most recent posting is over three years old.

Purchased this phone system 7+ years ago. It was after trashing several cheaper models. I liked that I did not have to have multiple base stations for multiple cordless phones. Over the past few year I have added two additional handsets to make it three all together.

One of the handsets was in pretty bad shape. So I pitched it in the trash and looked online to see if these things were still for sale. Well here is where my trouble started….

The new phone would not register… it’s the same problem you describe. I read somewhere that the first phone that comes with the base unit is set to 01 at the factory. Then it dawned on me that I threw away my handset 01. I was ready to send back the phone not finding any information from SONY on how to remedy this problem. Further, I found newer and more modern phones systems with 3 handsets costing a little bit more than what I paid for this single handset.

Then Google found your post and I just tried the suggestion that Warren provided… and it worked… I did not even have to reprogram the other two phones because I knew this needed to be set to 01. Also, I followed Ben B’’s instruction as my base unit was SPP-S2730.

Needless to say I can keep this system for another 7 years thanks to your blog. THANK YOU!

Steve S.

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